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How to Fix a Frozen iPad Air

You’ve probably been there before;your iPad Air freezes up in the middle of browsing Twitter or playing a game and you can’t do anything to get it working again. You may also have been suffering random reboots to the Apple logo. This can happen in an app or when closing app and it doesn’t seem to have a consistent cause. The Home button and the touchscreen are unresponsive when it freezes or crashes. Most likely, you probably just let the battery die, recharged it, and then powered it up again to fix the problem. However, there’s easier ways to fix and prevent a frozen iPad Air.

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Workaround to fix a frozen iPad Air

  • Reset iPad Air: To get your iPad Air up and running again, try a reset. Hold down the Sleep/Wake button and the Home button for 10 seconds until you see the Apple logo. It should be working again now, but there’s every chance you’ll get another crash or freeze in the future.
  • Restore iPad Air: If the above reset still doesn’t fix your frozen iPad, then you may need to restore it to its original factory settings.To restore your iPad, perform the following:
    1. Connect your iPad Air to your computer.
    2. In iTunes, select iPad Air in the Devices list, then click Summary at the top of the screen.
    3. Click Check for Update. iTunes will tell you if there’s a newer version of the iPad software available.
    4. Click Restore. Follow the onscreen instructions to complete the process. When restoring, it’s a good idea that you back up your iPad when prompted. Then, once your iPad has been restored, you can either set it up as a new iPad, or restore from a backup so that you can get all of your photos, music, etc. back on the device without a problem.

Potential solutions to prevent a frozen iPad Air

  • Make sure this isn’t due to a lack of memory. Take a look in Settings > General > Usage and close down anything you don’t need running. Consider uninstalling anything you don’t want to use.
  • A specific app could be causing or exacerbating your problems. You could try uninstalling apps one by one and testing to see if the freezes or crashes lessen or stop. You could also backup and then factory reset the device and selectively reinstall. Back up first then go to Settings > General > Reset > Erase All Content and Settings > Erase.
  • Make sure that you’re iPhone is updated to the latest version of iOS, which is iOS 7.1.1. This version comes with a handful bug fixes and performance improvements that could definitely prevent freeze-ups from happening in the future.