Apple’s iOS 17 and iPadOS 17 have been the talk of the tech world since their announcement. On June 5, 2023, Apple unveiled these new operating systems at the WWDC, releasing the first developer beta shortly after. By July 2023, Apple had rolled out the first public beta, giving a broader audience a taste of the new features and enhancements. However, as with any major software update, the beta versions of iOS 17 and iPadOS 17 are far from perfect.
Thousands of early adopters and developers have reported a myriad of issues, ranging from minor glitches to more significant system malfunctions. This guide aims to address these concerns, providing a comprehensive list of the most common problems and their potential fixes.
Most common iOS 17 and iPadOS 17 issues and how to fix them
Whether you’re a developer testing out the new iPadOS 17 or an enthusiastic Apple fan who jumped on the beta bandwagon, we’ve got you covered.
Issue #1: iOS 17/iPadOS 17 installation failed
One of the most commonly reported issues with the iOS 17 and iPadOS 17 beta versions is the failure during the installation process. Users have described scenarios where the update seems to be progressing as expected, only to halt abruptly and display an error message. If you’re facing this issue, here’s a step-by-step guide to help you navigate through it:
- Check Storage: Ensure that your device has adequate storage space for the update. You can do this by going to Settings > General > Storage & iCloud Usage.
- Stable Internet Connection: A consistent and robust internet connection is crucial for a successful update. If you’re using Wi-Fi, ensure it’s stable. If possible, avoid public networks during the update process.
- Force Restart: Sometimes, a simple force restart can resolve the issue. For iPhones with Face ID, press and release the Volume Up button, press and release the Volume Down button, and then press and hold the Side button until the Apple logo appears. For other devices, the method may vary.
- Update via iTunes: If the over-the-air update fails, consider updating your device using iTunes. Connect your device to a computer, open iTunes, select your device, and choose Update.
- Check Apple Servers: Sometimes, the problem isn’t on your end. Apple servers might be overloaded, especially shortly after a new beta release. You can check the status of Apple’s servers here.
If all else fails, consider waiting for a few hours or even a day before attempting the update again. Apple often releases minor updates shortly after a major one to address such issues.
Issue #2: No calculator app in iPadOS 17
With the introduction of iPadOS 17, many users were surprised to find that the native Calculator app, a staple on iPhones, was conspicuously absent from their iPads. This omission left many wondering if it was an oversight or a deliberate decision by Apple. The Calculator app has been a fundamental utility for quick calculations, and its absence on a device as versatile as the iPad was puzzling for many.
To address this gap, here are some recommended steps and alternatives:
- Check the App Store: While the native Calculator app might be missing, there are numerous third-party calculator apps available on the App Store. Some popular options include Calculator: Pro, Calcbot 2, and MyScript Calculator.
- Use Siri: Siri can handle basic arithmetic. Simply activate Siri and ask your math-related question.
- Web-Based Calculators: Consider using web-based calculators like Google’s built-in calculator. Just type your equation into the search bar, and you’ll get an instant answer.
- Wait for Updates: Apple often listens to user feedback. If enough users express the need for the Calculator app on iPadOS, Apple might reintroduce it in future updates.
Remember, while the absence of the native Calculator app might be inconvenient, there are plenty of alternatives available to ensure you can crunch numbers when needed.
Issue #3: Apple Music crossfade crashing settings
Upon exploring the new features of iOS 17, many users were eager to try out the crossfade functionality in Apple Music, a feature that allows for a seamless transition between songs. However, excitement quickly turned to frustration for some, as they found that attempting to adjust the crossfade settings resulted in the Settings app crashing. To navigate this issue and enjoy a smooth music listening experience, consider the following steps:
- Update Your Device: Ensure that your device is running the latest version of iOS 17. Apple frequently releases patches to address known bugs, and an update might contain the fix you need.
- Restart Apple Music: Force quit the Apple Music app by swiping it away from the app switcher and then relaunching it. This can often resolve minor glitches.
- Reinstall Apple Music: As a last resort, consider deleting the Apple Music app and then reinstalling it from the App Store. This can help if the issue is due to a corrupted app installation.
- Report the Issue: If none of the above solutions work, it’s essential to report the problem to Apple. This helps them identify and address such issues in future updates.
Issue #4: Incoming calls not visible on iOS 17
After eagerly updating to iOS 17, a segment of users found themselves in a perplexing situation. While their devices audibly signalled incoming calls through ringtones or vibrations, the call notifications were mysteriously absent from their screens. Missing important calls can be more than just an inconvenience; it can have real-world implications, especially for those awaiting crucial calls.
- Do Not Disturb Mode: This mode, when activated, silences calls, alerts, and notifications. Navigate to Settings > Do Not Disturb and ensure it’s deactivated.
- Device Restart: Often, minor software glitches can be resolved by simply restarting your device. Hold down the Power button and follow the on-screen instructions to reboot your iDevice.
- Third-party App Interference: Some apps, especially those with access to calls and notifications, might interfere with call displays. Reflect on any apps you’ve recently installed and consider temporary uninstallation to diagnose the issue.
- Network Reset: Sometimes, network-related issues can cause call disruptions. Resetting network settings can help. Go to Settings > General > Reset > Reset Network Settings. Remember, this will erase Wi-Fi passwords and VPN settings.
Issue #5: Apple Mail app draining battery
The excitement of exploring iOS 17’s new features was dampened for some users when they noticed their device’s battery depleting faster than usual. The culprit? The Apple Mail app, which seemed to be consuming an inordinate amount of battery.
Fetch Data Settings: The frequency with which your device checks for new emails can impact battery life. Navigate to Settings > Mail > Accounts > Fetch New Data and opt for a less frequent interval.
- Background App Refresh: This feature allows apps to refresh content in the background. However, it can be a battery drainer. Turn it off specifically for Mail by going to Settings > General > Background App Refresh.
- Alternative Email Apps: While Apple works on a fix, consider using other reputable email apps that might be more battery-efficient.
Issue #6: iPad and iPhone not charging on iPadOS 17 beta 2
Some iPad users found that their devices wouldn’t charge after updating to iPadOS 17 Beta 2.
- Check the Cable and Adapter: Ensure that you’re using an Apple-certified cable and adapter.
- Force Restart: Hold down the Power button and Home button (or Volume Down on newer iPads) until the Apple logo appears.
- Inspect the Charging Port: Ensure there’s no debris or damage in the iPad’s charging port.
Issue #7: Wallpapers not working on iOS 17 beta 2
A device’s wallpaper adds a personal touch to it. However, post the iOS 17 Beta 2 update, users found their chosen wallpapers either turning pitch black or not displaying as intended.
- Reapply the Wallpaper: Navigate to Settings > Wallpaper > Choose a New Wallpaper and reselect your preferred image.
- Update iOS: Ensure you’re on the latest version of iOS 17, as Apple might have fixed this bug in subsequent releases.
- Avoid Live Wallpapers: As a temporary measure, consider using static wallpapers until the issue is resolved.
- Image Format: Ensure your custom wallpaper is in a format compatible with iOS, like .jpg or .png.
Issue #8: Apple mail notifications not working
For many, the Apple Mail app is a primary communication tool, making timely notifications crucial. However, some users have reported that after updating to iOS 17, they no longer receive notifications for new emails, potentially causing them to miss important messages.
- Notification Settings: First, ensure that notifications for the Mail app are enabled. Go to Settings > Notifications > Mail and ensure that the ‘Allow Notifications’ toggle is on.
- Email Account Sync: Navigate to Settings > Mail > Accounts and ensure that the ‘Fetch New Data’ setting is set to ‘Push’ for real-time email notifications.
- Do Not Disturb Mode: Ensure that your device isn’t in ‘Do Not Disturb’ mode, as this can silence notifications.
- Re-add Email Account: As a last resort, consider removing and re-adding your email account to the Mail app. This can refresh the connection and resolve notification issues.
Issue #9: Cannot scrub through videos in full screen in iOS 17
Watching videos is a common pastime for many users, especially on the iPad. However, a peculiar issue has emerged where users are unable to scrub through videos when in full-screen mode, limiting their ability to rewind or fast-forward content.
- Video App Update: If you’re using a third-party app to watch videos, ensure it’s updated to the latest version compatible with iOS 17.
- Screen Orientation: Try rotating your device to change the screen orientation. Sometimes, changing from portrait to landscape (or vice versa) can resolve playback controls.
- Clear Cache: For apps like Safari, clearing the cache might help. Go to Settings > Safari > Clear History and Website Data.
Issue #10: Signal strength bar disappear
A stable network connection is fundamental for any mobile device. Some users have noticed that the signal strength bar occasionally disappears, leaving them uncertain about their network status.
- Airplane Mode: Toggle Airplane mode on and then off. This can refresh your device’s network connection.
- SIM Card Check: Ensure that your SIM card is properly inserted. If possible, try the SIM card on another device to rule out hardware issues.
- Network Settings Reset: Go to Settings > General > Reset > Reset Network Settings. This will erase Wi-Fi passwords and VPN settings, so ensure you have them backed up.
- Carrier Update: Sometimes, carriers release updates to improve network connectivity. Check for any available updates in Settings > General > About.
Issue #11: Music app not working
The Apple Music app is central to the iOS experience for many. However, post the iOS 17 update, some users have found the app to be unresponsive or crashing unexpectedly.
- App Update: Ensure that the Music app is updated to the latest version available on the App Store.
- Force Quit and Restart: Swipe the app away from the app switcher to force quit, then relaunch it.
- Library Sync: If your music library isn’t showing up, go to Settings > Music and ensure that ‘Sync Library’ is turned on.
- Reinstall App: If the app continues to malfunction, consider deleting and reinstalling it from the App Store.
Issue #12: iOS 17 standby mode not working
Standby mode is essential for conserving battery life when the device is not in use. However, some users have reported that their devices don’t enter standby mode as expected, leading to unnecessary battery drain.
- Button Check: Ensure that the power button on your device is functioning correctly. A faulty button might prevent the device from entering standby.
- Background Apps: Some apps running in the background can prevent the device from going to standby. Consider closing unused apps.
- Settings Reset: Go to Settings > General > Reset > Reset All Settings. This won’t erase personal data but will return settings to their defaults.
- Battery Health: Check your device’s battery health in Settings > Battery > Battery Health. If the battery’s health is degraded, it might affect standby functionality.
Issue #13: Widgets disappear on the home screen
Widgets have become an integral part of the iOS experience, offering users quick access to information and app functionalities. However, a concerning issue has emerged where widgets sporadically disappear from the home screen, disrupting the user’s customized layout and access to essential data.
- Widget Re-addition: Long-press on the home screen to enter ‘jiggle mode’. Tap the ‘+’ icon at the top left and re-add your desired widgets.
- Device Restart: A simple restart can often refresh the system and bring back missing widgets.
- Software Update: Ensure you’re running the latest version of iOS 17. Apple might have released patches to address such issues.
- Reset Home Screen Layout: If widgets consistently disappear, consider resetting the home screen layout in Settings > General > Reset > Reset Home Screen Layout. Note: This will rearrange app icons to their default positions.
Issue #14: MP3 files not playing
Music enthusiasts have reported a peculiar issue where MP3 files, either downloaded or transferred to the device, refuse to play. This can be particularly distressing for those who rely on their devices for music playback, especially for files not available on streaming platforms.
- File Compatibility: Ensure the MP3 files are not corrupted. Try playing them on a different device or software.
- Storage Check: Ensure there’s sufficient storage on your device. A near-full storage might hinder file playback, so check it by heading over to Settings > General > [Device] Storage.
- App Update: If you’re using a third-party app for music playback, ensure it’s updated and compatible with iOS 17.
- Audio Settings: Navigate to Settings > Music > Playback & Downloads and ensure the ‘Optimize Storage’ option is turned off.
Issue #15: Personal voice not working with live speech
The ‘Personal Voice’ feature, which reads out content using a voice that sounds more natural, has been a significant addition to iOS. However, some users have found that this feature doesn’t work as expected with live speech, affecting accessibility functionalities.
- Voice Download: Ensure the new voice is downloaded. Go to Settings > Accessibility > Spoken Content > Voices and download the desired voice.
- Network Connection: A stable internet connection is required for voice download and certain functionalities.
- Feedback to Apple: If the issue persists, use the Feedback app to report the problem, helping Apple address it in future updates.
Third-party solutions to fix common iOS and iPadOS issues
In the vast ecosystem of Apple, third-party solutions often play a pivotal role in addressing specific issues or providing enhanced functionalities. While there are numerous tools available, one that stands out, especially for its prowess in system recovery, is Reiboot.
Developed by Tenorshare, Reiboot is a highly acclaimed iOS system recovery tool designed to address a myriad of iOS issues without the risk of data loss.
- Enter/Exit Recovery Mode: With just a single click, users can enter or exit recovery mode. This is particularly useful when the device is unresponsive or stuck during an update.
- Fix iOS Issues: Reiboot is equipped to handle over 50 iOS problems. Whether it’s a frozen screen, a device stuck on the Apple logo, or issues during software updates, Reiboot offers a solution.
- User-Friendly Interface: The software boasts an intuitive interface, making it accessible even for those who aren’t tech-savvy.
- Data Preservation: One of Reiboot’s standout features is its ability to resolve issues without compromising the data on the device.
While Reiboot is a standout tool, there are other third-party solutions worth mentioning:
- iMazing: A versatile tool for iOS device management, allowing seamless file transfers, data backups, and device cloning.
- Dr.Fone: System Repair: Offers solutions for various iOS system issues, ensuring devices run smoothly.
- AnyTrans: An all-in-one manager that provides a holistic approach to managing and transferring iOS data.
Wrapping it up
Navigating the intricacies of a new operating system can be both exciting and daunting. iOS 17 and iPadOS 17, with their plethora of features and enhancements, promise to elevate the user experience. However, as with any major update, they come with their share of teething problems. While Apple continually works to refine and perfect its software, having a comprehensive guide at hand, equipped with both built-in and third-party solutions, can be invaluable.
Tools like Reiboot stand out as beacons in the vast sea of third-party solutions, offering specialized fixes that can save the day. As we embrace the innovations of iOS 17 and iPadOS 17, it’s reassuring to know that solutions, both from Apple and third-party developers, are readily available to address any hiccups along the way.
1. Is it safe to install beta versions of iOS and iPadOS?
Beta versions are preliminary releases meant for testing and feedback. While they offer a sneak peek into new features, they might also have unresolved bugs. It’s recommended to install beta versions on secondary devices and always back up data before updating.
2. How can I report a bug or issue I encounter in iOS 17 or iPadOS 17?
Apple encourages users to report bugs through the Feedback Assistant app, available on beta versions. This helps Apple identify and address issues in subsequent releases.
3. Are third-party solutions like Reiboot safe to use?
Reiboot, developed by Tenorshare, is a reputable tool with positive user reviews. However, always ensure you download software from the official website or trusted sources to avoid counterfeit versions.
4. My device is lagging after the update. What should I do?
Post-update lags are common as the system undergoes optimizations. Give it some time. If the lag persists, consider restarting your device, clearing unnecessary data, or checking for further updates.